Incorporated Policies: Our /policies/privacy-policyPrivacy Policy,

1.Eligibility & Accounts

Minimum Age.  The Services are not directed to children under 13.  You must be at least 13 to use the Services and 18 or older (or have parental/guardian consent) to make purchases.

• Minors (13-17).  If you are 13-17, you may use the Services only with parental or guardian consent.  We do not knowingly collect personal information from children under 13.

• Account Security. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2. Orders, Pricing & Availability

• Order Acceptance. We may accept, decline, or cancel orders at our discretion (including for suspected fraud, incorrect pricing, or supply constraints). If we cancel, we’ll refund any amounts charged.
• Product Information. We strive for accurate descriptions, pricing, and availability, but errors may occur. We reserve the right to correct inaccuracies and update information without prior notice.
• Taxes & Fees. Prices are shown before any applicable taxes, duties, or shipping fees. You are responsible for applicable taxes and shipping charges at checkout.
• Promotions & Codes. Promotional offers and discount codes are subject to posted terms, have no cash value, and may be modified or discontinued without notice.

3. Personalization & Proofing

• Custom/Personalized Items. Items customized with names, grades, schools, or other personalized content are final sale and non‑returnable.
• Your Responsibility to Proof. You must verify spellings, formatting, colors, sizes, and all personalization details before submitting an order. We may refuse to produce content we find unlawful, infringing, or inconsistent with our brand values.
• License to Use Submitted Content. Solely to fulfill your order, you grant us a non‑exclusive, royalty‑free license to use, reproduce, and modify any personalization content you submit, and you represent that you have the rights to grant this license.

4. Shipping, Delivery & Risk

• Carriers & Tracking. We ship via carriers such as UPS and USPS. We provide tracking and will assist you with carrier inquiries.
• Delays & Loss. Once a package is handed to the carrier, delivery timelines are outside our control. If your order is delayed, lost, or damaged in transit, contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your item or a replacement consistent with our
• Address Accuracy. Provide an accurate shipping address. Incorrect or incomplete addresses may result in delays or non‑delivery at your expense.
• Carrier Choice Advisory. Due to occasional USPS delays, we recommend UPS or another carrier for faster service. See our /policies/shipping-policyShipping Policy for details.

5. Returns, Exchanges & Refunds

• Return Window. For non‑personalized, non‑custom items, you may request a return within 30 days of delivery.
• Eligibility. Items must be unused, unworn, with tags attached, and in original packaging, with proof of purchase.
• Non‑Returnable Items. Personalized/custom products, sale items, gift cards, perishable goods, personal care items, and hazardous materials are not eligible for return.
• Process. Email mailto:studio@doodcrew.comstudio@doodcrew.com to start a return. Items sent back without prior approval may be refused. Approved refunds are processed to the original payment method; banks may take additional time to post funds.
• Exchanges. The fastest way to exchange is to return the original item (if eligible) and place a new order once your return is accepted.

See our Return & Refund Policy for full details.

6. Financial Incentives (Email Sign‑Up Discount)

• Incentive. When you opt into marketing emails, we may offer a 5% discount on your next purchase. Participation is voluntary and opt‑in.
• Categories Collected. Email address (and optionally name and preferences) to send promotional emails and personalized offers.
• Estimated Value. The value reasonably relates to the cost of providing the incentive (e.g., ~$5 on a $100 order for a 5% discount).
• Withdrawal & Non‑Discrimination. Unsubscribe anytime via the link in our emails or by contacting mailto:studio@doodcrew.com.  We do not discriminate against you for exercising privacy rights.

See our Opt-Out and Financial Incentive Notice for details.

7. Intellectual Property

• Ownership. All content on the Services (text, graphics, logos, images, product designs, software) is owned by DoodCrew or our licensors and protected by law.
• Limited License. You may access and use the Services for personal, non‑commercial purposes. No other use is permitted without prior written consent.
• Trademarks. DoodCrew names, logos, and marks may not be used without permission.

8. Acceptable Use

You agree not to use the Services to:

• Violate any law or the rights of others;
• Upload or transmit malware or harmful code;
• Interfere with the operation or security of the Services;
• Infringe intellectual property or submit unlawful, defamatory, or deceptive content.

We may suspend or terminate access for violations.

9. Privacy & Your Rights

Your privacy rights and our data practices (including California opt‑out of sale/sharing, honoring Global Privacy Control (GPC), and limiting use/disclosure of Sensitive Personal Information) are described in our /policies/privacy-policyPrivacy Policy. By using the Services, you acknowledge our Privacy Policy.

Opt‑Out: Do Not Sell or Share My Personal Information

10. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it and take appropriate steps consistent with applicable law. See our Privacy Policy for details.

11. Third‑Party Services & Links

The Services may link to or integrate third‑party services (e.g., payment processors, shipping carriers, analytics or advertising partners). Those services are governed by their own terms and policies. We are not responsible for their content or practices.

12. Disclaimers & Limitation of Liability

• Disclaimer. Except as expressly stated, the Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
• Limitation of Liability. To the fullest extent permitted by law, DoodCrew and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from or related to your use of the Services or products. Our total liability for any claim will not exceed the amount you paid for the product(s) giving rise to the claim in the prior six months.
• Essential Purpose. These limitations apply even if any remedy fails its essential purpose. Some jurisdictions do not allow certain disclaimers or limitations; to that extent, they may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless DoodCrew and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your breach of these Terms; (b) your use of the Services; (c) your submitted content; or (d) your violation of any rights or laws.

14. Governing Law; Venue

These Terms are governed by the laws of the State of California, without regard to conflict‑of‑law rules. You agree to submit to the exclusive jurisdiction of the state and federal courts located in San Diego County, California for any dispute not subject to informal resolution or arbitration under Section 14A.

14A. Arbitration & Class‑Action Waiver (Optional — Subject to Attorney Review)

Binding Arbitration

Except for the exclusions below, you and DoodCrew agree that any dispute, claim, or controversy arising out of or relating to the Services or these Terms (“Dispute”) will be resolved through binding, individual arbitration under the AAA Consumer Arbitration Rules (the “AAA Rules”), administered by the American Arbitration Association (“AAA”). The Federal Arbitration Act (FAA), 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this arbitration agreement. Consumer costs will be as set forth in the AAA Rules and fee schedule. (See AAA Consumer Arbitration Rules/Fees.)

Small‑Claims & IP Injunctive Relief Carve‑Outs

• Either party may bring an individual action in small‑claims court with jurisdiction.
• Either party may seek temporary or preliminary injunctive relief in court to protect intellectual property or confidential information.

California Locale & Law for California Consumer Claims

For consumer claims arising in California, the arbitration must occur in California and be governed by California substantive law, consistent with California Civil Code restrictions on consumer arbitration provisions. The default locale will be the California county of your residence; if you reside outside California, the locale will be San Diego County, California. (This does not limit application of the FAA for enforcement and procedural purposes.)

Class‑Action Waiver

YOU AND DOODCREW AGREE THAT ARBITRATION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS; class actions, private attorney general actions, class arbitrations, and representative proceedings are not permitted. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

Public Injunctive Relief (McGill Rule)

This clause does not waive your right to seek public injunctive relief under California law. To the extent a claim seeks public injunctive relief (e.g., under the UCL, CLRA, or FAL), such claim may be brought in court and is not subject to arbitration to the extent arbitration would prevent the availability of such relief. Alternatively, if permitted, the arbitrator may award public injunctive relief.

Opt‑Out

You may opt out of this arbitration agreement by emailing mailto:studio@doodcrew.comstudio@doodcrew.com with subject line “Arbitration Opt‑Out” and your full name and billing address within 30 days of the date you first accepted these Terms. Your opt‑out will not affect other Terms.

15. Changes to the Services & Terms

We may modify or discontinue any part of the Services at any time. We may update these Terms from time to time. If changes are material, we will post the updated Terms with a new effective date. Your continued use after changes constitutes acceptance.

16. Contact Us

Questions about these Terms or any policy:

• Email: mailto:studio@doodcrew.comstudio@doodcrew.com
• Mailing Address: DoodCrew Studio, 197 Woodland Pkwy, Ste 104 #1002, San Marcos, CA, USA 92069-3020.

17. Entire Agreement

These Terms, together with the Privacy Policy, Shipping Policy, Refund & Return Policy, Opt-out, and Financial Incentive Notice, constitute the entire agreement between you and DoodCrew regarding the Services and products.